AI cloud Contact center
Improve customer service directly and visibly
With the rapid technological developments in the field of interactive omnichannel customer contact, innovation is a must. Contact Center Live is constantly working to respond quickly and skillfully to market dynamics and continues to develop new (AI) solutions.
Customer Service
Engage your customers wherever they are, regardless of their communication channel, with an intuitive and flexible contact center solution to intelligently manage your inbound and outbound contacts. For smoother customer relationships and more productive agents.
Compliance & Security
Find detailed transcripts of conversations using AI, easily identify whether key words are spoken and extract crucial information to gain insights into your customer contact.
Improve your customer contact by integrating all your communication channels with Vocalcom.
Customer contact is not one-time and superficial. It is a continuous process consisting of several layers: from customer communication to handling to reporting and monitoring. Only by looking at customer contact at all levels will you create a 360-degree customer view and work toward that optimal customer experience.
Boudewijn Chamuleau, Founder Contact Center Live
AI Customer Support
The best customer experience through smart help desk software
With Zendesk, you centralize all your customer contacts, so nothing escapes you and everything is searchable from one location. Whether your customers contact you via email, the phone or a chat session, you can manage all contacts from one system.
AI and automation
AI is the intelligence behind our complete service solution. Zendesk supports its customers with fast, personalized AI-driven service. You can get started right away, no trainer required.
AI Agents
Zendesk's AI Agents solve complex problems autonomously, on any channel. Get quick solutions 24/7, make both customers and employees happy, while reducing costs at scale.
15+ years of experience - 200+ clients served
We work for, among others:
Contact us or request a demo
We are happy to help you continuously and visibly improve your customer service. Interested? Then contact us without obligation. Together we will create the ideal customer journey for your customers.
Or call:
NL +31 (0)88 123 2401
BE +32 (0)78 35 33 41
DE +49 3320368499199